PLAYING TIMES

12.00pm ═ GATES
12.30pm - 1.00pm ═ VELVET TRIP
1.20pm - 1.50pm ═ SEASIDE
2.10pm - 2.40pm ═ CLEWS
3.00pm - 3.30pm ═ RUM JUNGLE
3.50pm - 4.20pm ═ FULL FLOWER MOON BAND
4.40pm - 5.10pm ═ GREAT GABLE
5.30pm - 6.00pm ═ COTERIE
6.20pm - 7.00pm ═ HOCKEY DAD
7.30pm - 8.50pm ═ OCEAN ALLEY

*subject to change

Yes, this event is ALL AGES. Please note that patrons under 18 must have a valid ticket and be accompanied by a parent or legal guardian (sorry, an older friend or sibling doesn't count).

Children under the age of 3 are permitted free of charge without a ticket.

• All minors must enter through the main gate with their parent / legal guardian.
• Minors must stay within 5 meters of their parents at all times.
• Minors may only approach the bar whilst in the company of their parent or legal guardian, and are not permitted to make a purchase of any kind.
• If minors are found without their parent, both the parent and minor and any other accompanied minors in the party will be evicted.

WHAT TO BRING

• Tickets
• Credit card or debit card
• ID
• Fully charged phone
• Sealed plastic water bottle
• Sun protection - sunglasses, hat, sunscreen
• Footwear must be worn at all times (thongs are ok)
• Low back fold up chair - ONLY in seated areas
  Only low beach chairs with a leg height of no more than 20cm off the ground will be let into the venue.

PROHIBITED ITEMS (ALL AREAS)

• Full height standard folding chairs (legs more than 20cm)
• Aerosol cans
• Alcoholic beverages. You may not bring in or leave with any alcohol whatsoever.
• Drinks or drink bottles of any kind (except a sealed bottle of water)
• Food
• Glass, aluminium & metal containers
• Flasks/Thermoses
• Metal cutlery, scissors, or knives of any sort
• Illegal or illicit substances of any kind
• Musical instruments or air horns
• Prams
• Eskies / Picnic Baskets
• Professional cameras, audio or video recording devices
• Poles, sticks, selfie sticks, banners or oversized flags
• Confetti or shredded paper
• Fireworks, flares or explosives
• Umbrellas, marquees or shade tents
• Animals (except for authorized assistance dogs)
• Weapons or items that are deemed unsafe
• Any other objects considered by the Promoter and the Venue to be dangerous or capable of causing a public nuisance that could be used to distract, obstruct, or interfere with any performer

NO BYO FOOD

No, this is a fully catered venue and there is a strictly no BYO food policy. It is a condition of entry that a search of person or possession may take place with prohibited items confiscated by the Promoter.

Sandstone Point Hotel offer a number of food vendors and stalls, there are options catering for the majority of food intolerances including those who are dairy and gluten intolerant.

The venue also offers catered hospitality packages for some VIP ticket holders that include food & beverage along with the VIP ticket to the concert. Or, if you prefer something more relaxed, you can pre-purchase a picnic hamper that caters for two people complete with a bottle of wine, cold meats, antipasto, cheese & dessert.

NO BYO BEVERAGES

No, this is a fully licenced venue and there is a strict no BYO beverages policy. We do allow you to bring a bottle of water however it must be sealed. There are free water bottle refill stations available. It is a condition of entry that a search of person or possession may take place with prohibited items confiscated by the Promoter.

There are multiple bars located around the grounds selling beer, wine, spirits, soft drink & bottled water.

The hotel has a fantastic coffee stall that exceeds the need of every coffee addict. Some concerts also have a coffee stall outdoors to guarantee you that much needed caffeine hit.

In accordance with the alcohol management plan, no alcoholic beverages can be removed from the venue on concert days, this includes the bottle of wine in the pre-purchased hamper.

You may not bring in or leave with any alcohol whatsoever.

Address: 1800 Bribie Island Rd, Sandstone Point QLD 4511

PARKING
Parking is available at the venue. You must have a valid carpark pass if you intend on driving.
To book your Car Park Pass, please CLICK HERE.

BUSES
Return buses are available from Redcliffe, Deception Bay, Brisbane, Chermside, Eatons Hill, Toombul, Sandgate, Buddina, Caloundra, Caboolture, Beachmere, Wamuran, Strathpine, Kallangur, Burpengary, North Lakes.
To book return buses to Sandstone Point Hotel, please CLICK HERE.

LEAVING THE VENUE AFTER THE SHOW
Please be prepared and allow some time to leave the venue if you are driving. Expect delays. Your patience is appreciated. Also please respect our neighbours.

No, pass-outs will NOT be available throughout the event, so please ensure that you take everything that you require into the concert upon arrival.

No, Sandstone Point Hotel is an open-air, outdoor venue. We encourage the use of sunscreen.

We understand you will be excited; however, there are no facilities or shade outside the venue, and it can get hot while standing in the queue. While we understand some General Admission patrons want to be first in best dressed, we recommend that you line up only a short time before the advertised gates open time. The gates cannot and will not open early just because there is a long queue.

Seating is not provided for this event for any ticket category. Patrons with 'BYO Chair' tickets are permitted to bring a fold up chair.

Only low beach chairs with a leg height of no more than 20cm off the ground will be let into the venue. No standard BYO folding chairs (full height folding chairs) are allowed.

You also have the option to bring a picnic blanket. We ask that you respect others at the show and restrict your space usage where possible for the comfort of all patrons.

*Seating may differ in VIP Ticket areas. Please check the details under 'VIP Ticket Information'

Yes, but only in the designated smoking areas – these areas are determined by the Promoter’s site manager.

The concert will proceed rain or shine. Only exceptionally severe weather conditions will affect the performance, so be prepared for either scenario.

By purchasing a ticket you acknowledge the venue is an open air space and no refunds or exchange will be given in the event of bad weather. If it looks overcast we recommend bringing a rain poncho and gumboots as umbrellas are not allowed inside the venue. No refunds will be given to those who decide not to attend the concert due to weather conditions.

No, we want everyone to enjoy the music as they see fit; however, we do want to be considerate of the people around and behind you. If you have a 'BYO Chair Ticket' and would like to get up and dance, there will be designated standing areas to the side that will not block anyone’s view.

There are two ticket types under Premium General Admission. With both types you have access to the dedicated Premium area closest to the stage, as well as dedicated venue entry, and access to a dedicated bar lane. Please look out for signage when entering and inside the event.

There is a PGA Ticket that is “Standing Only” – With this ticket you can only bring small personal items and a handbag or small backpack. The second PGA Ticket requires you to BYO fold up chair.

~ VIP is 18+ only ~

Platinum VIP
Inclusions:
Access to the Pumicestone Room upstairs with air con
Private bar and toilets
Light canapes served from 2pm
Gourmet buffet served from 4pm
4 hour beverage package (inc beer, wine, sparkling wine, soft drinks & water) from 2pm - express VIP entry 

Waterview VIP
Inclusions:
Private viewing deck at the rear of site
Private bar and toilets
Express VIP entry

Oasis VIP
Inclusions:
Private viewing deck at the rear of site
Private bar and toilets
Express VIP entry

The Deck VIP
Inclusions:
Private viewing deck at the rear of site
Private bar and toilets
Express VIP entry
Light canapés served once 2hrs after doors open

Accessible parking is available near the main entry point to the Hotel and Concert. You will be directed to the accessible parking spaces by our Traffic Marshals.

Accessible toilets are located inside the Hotel.

We have made a number of provisions to ensure our events are accessible to all. These include the provision of a complimentary carer ticket, accessible entrance lanes and accessible toilet facilities. On show day, our customer service staff will be available if you need assistance in accessing the concert site.

For patrons in a wheelchair, there will be an accessible viewing area. However, being accompanied by a carer is recommended. We strongly advise that you notify the ticketing agent, when purchasing your ticket, if you are in a wheelchair or need assistance so that we can contact you prior to the event.

To purchase Accessible Tickets or to book a ticket using a Companion Card, please CLICK HERE

As much as we love our pets, dogs and other animals are not permitted at the event; with the exception of registered Assistance Animals.

If you need to bring an Assistance Animal to this event, please contact us via info@facetofacetouring.com.au prior to the show, along with suitable documentation so we can review this and provide the appropriate permission before the event.

Thank you for your understanding.

ZERO TOLERANCE ON ILLEGAL SUBSTANCES AND UNDERAGE DRINKING

We have a zero-tolerance policy on illegal substances and drugs. Anyone suspected of using or found in possession of illegal substances or drugs will be escorted from the grounds and handed over to the police. Undercover police officers may also be actively searching for offenders.

COMMITMENT TO SAFETY

We want all our patrons to have a great time at our concerts. That’s what concerts are all about. We actively support and promote equality, diversity and inclusion and strive for our concerts and events to be a place of belonging.

But we take bad behaviour seriously.

Bullying, fighting, inappropriate touching of others, throwing items on stage, or verbal abuse are all clearly abhorrent and unacceptable. No person should ever have to endure this type of behaviour by others when they are attending a concert and simply trying to have a great time. We take various measures at our concerts to keep patrons as safe as possible.

We ensure that security staff that are posted to dancing and “mosh pit” areas have a heightened awareness of bad behaviour.

LEAVING THE VENUE AFTER THE SHOW

Please be prepared and allow some time to leave the venue if you are driving. Expect delays. Your patience is appreciated. Also please respect our neighbours.

Have a wonderful time

Have a question? Email us at: info@facetofacetouring.com.au