Tickets thru Ticketmaster

TIMES SUBJECT TO CHANGE:

12.30PM: GATES
1.00PM TO 1.25PM: NIKA MO (Emily Wurramara is ill and cannot perform).
1.30PM TO 2.15PM: MONTAIGNE
2.45PM TO 3.45PM - BOY AND BEAR
4.15PM TO 5.30PM - JOHN BUTLER
6.00PM TO 7.15PM - THE TESKEY BROTHERS
7.45PM TO 9.00PM - THE CAT EMPIRE

The event will be produced in accordance with WA Health Guidelines. All patrons must follow the Covid Safe Plan for this event. Prominent signage, Security and Covid Marshals will feature throughout the site. This plan includes the following conditions:

PLEASE READ CAREFULLY AND PASS ON TO OTHER MEMBERS OF YOUR GROUP.

1. ALL PATRONS MUST BRING THEIR OWN HIGH BACK CHAIR

• Its is mandatory that all patrons bring a high back (normal size) fold up chair. You cannot bring chairs for others who are arriving later. If you do not have a fold up chair you will not be able to enter. There are no chairs for hire or for use inside the concert venue. PLEASE BYO CHAIR.
• Each patron must have their own fold up chair. Chairs cannot be shared. This also applies to children.
• No other type of seating will be permitted (DO NOT BRING low back chairs, bean bags, blankets etc).
• A small blanket or rug can be brought in for toddlers/babies.
• See below image of an example of the type of chair you must bring.
• Please note this is nothing new - almost all outdoor concerts of this nature require patrons to BYO fold up chair. It's far more comfortable than sitting in a hard plastic chair which is what we were originally forced to do however the health regulations have now (fortunately) changed.
• Patrons may stand and dance in front of their chair only - but we cant allow dancing in groups in other areas or in the aisles. This is mandated by WA Health.

2. VENUE ENTRANCES, ZONES, AND SOCIAL GROUPS: (see site map indicator below):

• The concert site will be split into 2 General admission zones and one separate zone for Coconut Club.
• There will be 2 separate gates for each zone. Please look for the signs directing you to which gate to use for General Admission, Coconut Club and Accessible.
• It would be ideal if you arrive together with your whole social group, to ensure that you can all sit together.
• Patrons can enter any zone they wish, but bear in mind you cannot cross from one zone to the other.
• BOTH ZONES HAVE GOOD VIEWING - the concert site is split down the middle so each zone is a replica of the other. You can enter through either gate, it doesnt matter.
• Both zones have food, toilets, bars, merchandise, free drinking water outlets.
• You cannot bring chairs for others and reserve a spot for them if they are arriving later. And friends arriving later cannot be escorted to sit with you when they arrive. 

3. QR CODE CHECK IN
Patrons must use the WA Safe app QR code relevant to their zone. 

4. MASKS
Whilst wearing masks is not compulsory in WA, patrons should follow WA Government requirements in regards to mask wearing at all times.

5. PATRONS CAN ONLY LEAVE THEIR CHAIR FOR 3 REASONS 
To purchase food and beverage, to use the toilets, or to seek first aid. If it is a hot day, we will be relaxing this rule to an extent, to allow patrons, especially with children, to move around the site more freely and seek respite from the heat. 

6. COCONUT CLUB TICKET HOLDERS - SOME CHANGES
Due to the restrictions we are unable to offer a dedicated Coconut Club standing area. However we will be offering Coconut Club ticketholders an area closest to the stage to set up your chairs. This means you get to be front and centre to the action. You will still receive the other benefits such as dedicated entry, dedicated bar lane, and a complimentary cocktail (just show your wristband at the CC Bar.)

7. SOCIAL DISTANCING WILL BE ENFORCED AROUND ENTRY POINT, MAIN GATES AND BAR LANES.
We appreciate in advance your co operation in keeping socially distanced when in any queue - whether it be for entry, food or at the bars or toilets.

8. COVID MARSHALLS WILL BE THERE TO HELP
We will have COVID marshalls in place to help enforce social distancing and assist patrons as much as possible. Please co operate and follow their instructions.

9. KEEPING THE EVENT SAFE
Some of the Things we are doing to make our events safe:

- Regular touchpoint cleaning
- Additional Bar, Food & Sanitary facilities
- Additional Staffing – Security and Event staff to help manage social distancing onsite
- COVIDSafe marshalls to ensure compliance
- Hand Sanitiser stations
- Increased communications to patrons and staff
- Additional medical facilities and staffing where appropriate.

Also:

- Please stay home if you are unwell or experiencing any cold or flu symptoms no matter how mild*
- Please stay home if you have been in contact with someone who has tested positive for COVID-19*
- Please stay home if you have tested positive for COVID-19*
- Please stay home if you have travelled overseas or have been in a declared COVID-19 hot spot in the past*
- If you begin to develop symptoms during the event please make your way to the First Aid Health tent immediately.

 *Note that a medical certificate may be required if you are seeking a refund due to illness or a COVID related issue. Inability to attend due to illness of any kind is not basis for a refund. There would have to be exceptional circumstances.

• Patrons are required to bring a high back fold up chair. No picnic blankets or low back chairs.
  
• Children under 18 must have a valid childrens ticket and be accompanied by a parent or legal guardian, who also hold a valid ticket
• This event will proceed rain, hail or shine
• Security will search all bags upon entry

WHAT TO BRING

• High back fold up chair (compulsory)
• Tickets
• Credit card or debit card - cashless payments only for bars, food and merchandise.
• ID
• Fully charged phone
• Empty plastic water bottle (not glass) to fill up at drinking water stations
• Sun protection - sunglasses, hat, sunscreen
• Footwear must be worn at all times (thongs are ok)

 PROHIBITED ITEMS

• Aerosol cans
• Alcohol 
• Cameras - no professional standard or video cameras
• Large Eskies - max size 30 litres (cooler bags are ok)
• Glass
• Large prams - small prams or pusher is ok
• Metal cutlery, scissors or knives of any sort
• Picnic blankets (except for babies/toddlers)
• Low back chairs
• Selfie sticks
• Umbrellas, marquees or shade tents
• Weapons or items that are deemed unsafe
• Any other objects considered by the Promoter and the Venue to be dangerous or capable of causing a public nuisance that could be used to distract, obstruct or interfere with any performer

HERE IS AN EXAMPLE OF THE TYPE OF FOLD UP CHAIR YOU ARE ALLOWED TO BRING:

 
CHILDREN

• Child aged 2 to 17 must have a childrens ticket.
• Must still be accompanied by a legal guardian or parent.
• Child under 2 - free with parent.

COVID-19 Safe Event:

We acknowledge the incredible and critical importance of ensuring the health and safety of all attendees and the broader public, and the event will proceed only if there is complete confidence it is safe to do so. Zaccaria Concerts and Touring is in regular communications with the relevant local and state authorities and COVID-19 Safety Plans have been prepared for each individual city.

All events will be compliant with directions of each state’s Health Department. We can assure you that we are committed to meeting the highest level of health and safety protocols for the duration of your experience from arrival to departure. Should any of the events be unable to proceed on the original advertised date, they will be moved to their respective planned backup dates.

Due to COVID 19, some restrictions or impositions may be forced upon us at the last minute. This could include things like the seating arrangements, limitations to queues, items that can and cannot be brought into the venue, social distancing measures, time changes, artist changes and so on. Please continually check this EVENT INFO page and our other communications platforms such as our social media pages, and please keep an eye out for email or SMS communication in the days prior to the event. 

COCONUT CLUB Ticketholders:

Due to the restrictions we are unable to offer a dedicated Coconut Club area. However we will be offering Coconut Club ticketholders an area closest to the stage to set up your chairs. This means you get to be front and centre to the action. You will still receive the other benefits such as dedicated entry, dedicated bar lane, and a complimentary cocktail (just show your wristband at the CC Bar.)

MOBILITY ASSISTANCE

Once inside the venue, patrons may take advantage of a dedicated viewing area. This area is unreserved and available for disabled patrons and their immediate carer only. SummerSalt accepts companion cards for an immediate carer attending the event with a disabled patron. Please present your accreditation at entry to gate staff. Patrons please note that this is an outdoor venue with some uneven surfaces and is open to the elements. If you require any assistance on the day please ask one of our staff or security.

There are 5 x pre-existing ACROD bays available outside of the Fremantle Park Bowls Club Ellen St. As Ellen street will be closed, ACROD permit holders will be escorted in via traffic management and permitted to park in those bays on a first come first served basis. There will be a drop off point on the corner of Ellen and Parry Streets.

We strongly advise that you advise the ticketing agent, when purchasing your ticket, if you are in a wheelchair or need assistance, so we can contact you prior to the event.

We have made a number of provisions to ensure our events are accessible to all. These include provision of a complimentary carer ticket, accessible entrance lanes and accessible toilet facilities. On show day, our customer service staff will be available if you need assistance in accessing the concert site. Please email accessibletickets@ticketmaster.com.au if you have any further enquiries.

For Wheelchair/ACROD/Mobility impaired patrons - Making a Booking
Please call Ticketmaster’s Accessible Seating Line if you have accessible booking requirements, including wheelchair and/or companion card requirements. Email: accessibletickets@ticketmaster.com.au
If emailing, please ensure you include the Event Name, Venue, Date and Time along with your contact details.

TRANSPORT/PARKING

We suggest you use public transport, taxi, Uber. There will be a drop off point for rideshare, taxi etc on the corner of Ellen and Parry Streets. You can catch the train to Fremantle train station. Fremantle Park is approx 10-15 minute walk from the train station. However please visit this link for more info about Fremantle Line major impacts: Fremantle Line Major Impacts (transperth.wa.gov.au) . Please plan your journey before you travel using the JourneyPlanner or call 13 62 13. 

ZERO TOLERANCE ON ILLEGAL SUBSTANCES AND UNDERAGE DRINKING

We have a zero tolerance policy on illegal substances and drugs. Anyone suspected of using or found in possession of illegal substances or drugs will be escorted from the grounds and handed over to the police. Undercover police officers may also be actively searching for offenders. We also have a zero tolerance policy on underage drinking. Parents and legal guardians - If your child is caught drinking, we’ll confiscate your drinks, escort you from the festival and call the police. Please don’t make us do this.

OTHER IMPORTANT INFO:

Alcohol:
You may not bring in or leave with any alcohol whatsoever.

ATM: 
There will be no ATM on site so please bring credit or debit card for cashless payments.

Bags: 
Will be subject to a search upon entry. Any person in possession of prohibited items may be refused entry to the site. If in doubt leave it at home or in the car.

Box Office: 
One box office will be in operation and located near the main entry. Patrons are encouraged to pre-print e-tickets or collect their tickets in advance from a Ticketmaster outlet.

Cloakroom Facilities: 
Cloakroom facilities will not be available. Prohibited items will not be permitted within the event, so if in doubt leave it in the car or at home.

Children
Babies under the age of 2 are permitted free of charge without a ticket. Children aged 2-17 must have a valid children’s ticket and be accompanied by a parent or legal guardian - sorry, an older friend or sibling doesn’t count. A Child may enter the Coconut Club area so long as accompanied by a Parent with a valid Coconut Club ticket.

Food & Beverages: 
This is a fully catered venue with a range of bar and food options. Free drinking water will be available in the venue and patrons may bring in empty plastic bottles for this purpose. You may bring a small quantity of your own food/snacks in a cooler bag, small esky or picnic basket. You may bring SEALED plastic bottles of water or soft drink.

First Aid: 
First Aid will be in attendance – please approach any of our friendly staff if feeling unwell.

Flasks/Thermoses:
Not permitted.

Photo ID:
Will be required for entry and to purchase and consume alcohol and service will not be provided to people under 18 years of age. Please note that because this is a licensed venue, patrons are unable to take alcohol from the site at the end of the night, whether opened or sealed.

Smoking: 
Smoking is prohibited in all parts of the venue, excluding designated smoking areas.

Weather: 
The concert will proceed rain or shine. Only exceptionally severe weather conditions will affect the performance, so be prepared for either scenario

THIS MAP IS FOR DISPLAY PURPOSES ONLY, NOT TO SCALE AND SUBJECT TO CHANGE

• The concert site will be split into 2 General admission zones and one separate zone for Coconut Club.
• There will be 2 separate gates for each zone, with Coconut Club lanes being in the gates closest to Ord Street. Please look for the signs.
• It would be ideal if you arrive together with your whole social group, to ensure that you can all sit together.
• Patrons can enter any zone they wish, but bear in mind you cannot cross from one zone to the other.
• BOTH ZONES HAVE GOOD VIEWING - the concert site is split down the middle so each zone is a replica of the other. You can enter through either gate, it doesnt matter.
• Both zones have food, toilets, bars, merchandise, free drinking water outlets.

LEAVING THE VENUE AFTER THE SHOW
Please be prepared and allow some time to leave the venue if you are driving. Expect delays. Your patience is appreciated. Also please respect our neighbours.

Have a wonderful time

Have a question? Email us at: info@zaccariaconcerts.com