CLICK HERE FOR INFO ON GETTING THERE
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PLAYING TIMES: (subject to change):
12.00PM - GATES OPEN
12.45-1.25 - ALEX THE ASTRONAUT
1.55-2.35 - MIDDLE KIDS
3.05-3.55 - THE RUBENS
4.25-5.30 - CITY AND COLOUR
6.00-7.15 - BEN HARPER
7.45-9.00 - ANGUS & JULIA STONE
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WHAT TO BRING
- Tickets
- Credit card or debit card - cashless payments only for food and merchandise. (Cash accepted at the bar).
- ID
- Fully charged phone
- Empty plastic water bottle (not glass/metal) to fill up at drinking water stations
- Sun protection - sunglasses, hat, sunscreen
- Footwear must be worn at all times (thongs are ok)
- High back fold up chair - ONLY in seated areas
PERMITTED IN SEATED AREAS ONLY (not “standing only” tickets)
- High back fold up chair (Required)
- Small esky – Up to 50 litres per group
- Small quantity of your own food/snacks (more details listed below)
- Small prams or pushers
- Beach trolley per group to transport items
PROHIBITED ITEMS (ALL AREAS)
- Aerosol cans
- Alcohol. You may not bring in or leave with any alcohol whatsoever.
- Cameras - no professional standard or video cameras
- Glass
- Flasks/Thermoses
- Metal cutlery, scissors, or knives of any sort
- Large prams (small prams or pusher is ok in seated areas)
- Large Eskies (small eskies or cooler bags up to 50 litres per group are ok in seated areas)
- Picnic blankets (small blanket for a baby or toddler is ok in seated area)
- Low back (low to the ground) chairs
- Selfie sticks
- Umbrellas, marquees or shade tents
- Weapons or items that are deemed unsafe
- Any other objects considered by the Promoter and the Venue to be dangerous or capable of causing a public nuisance that could be used to distract, obstruct, or interfere with any performer
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IMPORTANT
Accessible / mobility impaired:
Please see full details further below.
ATM:
There will be no ATM on site so please bring credit or debit card for cashless payments.
Bags:
Will be subject to a search upon entry. Any person in possession of prohibited items may be refused entry to the site. If in doubt leave it at home or in the car.
Box Office:
One box office will be in operation and located near the main entry.
Tickets can be scanned from your phone, but if preferred they can be printed at home prior to the event.
Chairs/Seating:
Seating is not provided for this event for any ticket category. Patrons with a ticket that is not “Standing Only” must bring a portable, high back fold up chair. This is roughly the size of a normal height chair. No picnic blankets or low back (low to the ground) chairs. Excluding “Standing Only” Zones, parents can bring a small blanket for their baby/toddlers to sit/crawl/sit on however adults cannot use picnic blankets.
Children:
Children under the age of 3 are permitted free of charge without a ticket. Children aged 3-17 must have a valid children’s ticket and be accompanied by a parent or legal guardian - sorry, an older friend or sibling doesn’t count. A Child may enter the Premium GA area so long as accompanied by a Parent with a valid Premium GA ticket.
Cloakroom Facilities:
Cloakroom facilities will not be available. Prohibited items will not be permitted within the event, so if in doubt leave it in the car or at home.
Eskies/Cooler bags:
Patrons with "BYO Chair" tickets may also bring a small esky or cooler bag up to 50 litres per group.
Food & Beverages:
This is a fully catered venue with a range of bar and food options. Free drinking water will be available in the venue and patrons may bring in empty plastic bottles for this purpose. If not in “Standing only”, you may bring a small quantity of your own food/snacks in a cooler bag, small esky, or picnic basket. You may bring SEALED plastic bottles or cans of water/soft drink. No glass.
First Aid:
First Aid will be in attendance – please approach any of our friendly staff if feeling unwell.
Pass Outs:
There will be no pass outs for this event unless in an emergency or medical situation.
So please be sure to bring everything you need for the whole day/night.
Photo ID:
Will be required for entry and to purchase and consume alcohol – Service will not be provided to people under 18 years of age. Please note that because this is a licensed venue, patrons are unable to take alcohol from the site at the end of the night, whether opened or sealed.
Smoking:
Smoking is prohibited in all parts of the venue, except in designated smoking areas.
Weather:
The concert will proceed rain or shine. Only exceptionally severe weather conditions will affect the performance, so be prepared for either scenario.
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PREMIUM GENERAL ADMISSION TICKETHOLDERS
There are two ticket types under Premium General Admission. With both types you have access to the dedicated Premium area closest to the stage, as well as dedicated venue entry, and access to a dedicated bar lane. Please look out for signage when entering and inside the event.
There is a PGA Ticket that is “Standing Only” – With this ticket you can only bring small personal items and a handbag or small backpack.
The second PGA Ticket requires you to BYO high back fold up chair. You then also have the option to bring food, small esky etc.
MOBILITY ASSISTANCE
Our outdoor concert sites are predominantly flat grass parkland and in some cases beach areas, and at times, part of the venue can be soft and boggy. For patrons in a wheelchair, there will be an accessible viewing area, however, being accompanied by a carer is recommended.
Accessible Parking is not always assured, however in the absence of parking close to the gates, alternatives will be provided. Limited parking for Accessible Permit Holders, is located off Surf Beach Drive. Traffic management will be available to direct. We strongly advise that you notify the ticketing agent, when purchasing your ticket, if you are in a wheelchair or need assistance, so we can contact you prior to the event.
We have made a number of provisions to ensure our events are accessible to all. These include provision of a complimentary carer ticket, accessible entrance lanes and accessible toilet facilities.
On show day, our customer service staff will be available if you need assistance in accessing the concert site. Please email info@zaccariaconcerts.com if you wish to pre-arrange assistance or have any further enquiries.
To purchase accessible tickets or to book a ticket using a Companion Card, please CLICK HERE
ZERO TOLERANCE ON ILLEGAL SUBSTANCES AND UNDERAGE DRINKING
We have a zero-tolerance policy on illegal substances and drugs. Anyone suspected of using or found in possession of illegal substances or drugs will be escorted from the grounds and handed over to the police. Undercover police officers may also be actively searching for offenders.
We also have a zero-tolerance policy on underage drinking. Parents and legal guardians - If your child is caught drinking, we’ll confiscate your drinks, escort you from the festival and call the police. Please don’t make us do this.
COMMITMENT TO SAFETY
We want all our patrons to have a great time at our concerts. That’s what concerts are all about. We actively support and promote equality, diversity and inclusion and strive for our concerts and events to be a place of belonging.
We take bad behaviour seriously. Bullying, fighting, inappropriate touching of others, throwing items on stage, or verbal abuse are all clearly abhorrent and unacceptable. We take various measures at our concerts to keep patrons as safe as possible.
LEAVING THE VENUE AFTER THE SHOW
Please be prepared and allow some time to leave the venue if you are driving. Expect delays. Your patience is appreciated. Also please respect our neighbours.
Have a wonderful time
Have a question? Email us at: info@zaccariaconcerts.com
