Event Info

TIMES: (subject to change):

Gates: 1pm
Tulliah: 1.30pm to 1.50pm
The Dreggs: 2.00pm to 2.30pm
The Waifs: 3.00pm to 3.50pm
Pete Murray: 4.20pm to 5.10pm
Missy Higgins: 5.40pm to 6.50pm
Birds of Tokyo: 7.20pm to 8.20pm
Xavier Rudd: 8.50pm to 10.00pm

WHAT TO BRING

  • Tickets
  • High back fold up chair - see more details below.
  • Credit card or debit card - cashless payments only for bars, food and merchandise.
  • ID
  • Fully charged phone
  • Empty plastic water bottle (not glass) to fill up at drinking water stations
  • Sun protection - sunglasses, hat, sunscreen
  • Footwear must be worn at all times (thongs are ok)

PROHIBITED ITEMS

  • Aerosol cans
  • Alcohol
  • Cameras - no professional standard or video cameras
  • Large Eskies (small eskies or cooler bags up to 20 litres are ok)
  • Glass
  • Large prams - small prams or pusher is ok
  • Metal cutlery, scissors or knives of any sort
  • Picnic blankets (small blanket for a baby or toddler is ok).
  • Low back (low to the ground) chairs
  • Selfie sticks
  • Umbrellas, marquees or shade tents
  • Weapons or items that are deemed unsafe
  • Any other objects considered by the Promoter and the Venue to be dangerous or capable of causing a public nuisance that could be used to distract, obstruct or interfere with any performer

summersalt chair graphic 2023

 

IMPORTANT:

Accessible / mobility impaired:
Please see full details further below.

Alcohol:
You may not bring in or leave with any alcohol whatsoever.

ATM:
There will be no ATM on site so please bring credit or debit card for cashless payments.

Bags:
Will be subject to a search upon entry. Any person in possession of prohibited items may be refused entry to the site. If in doubt leave it at home or in the car.

Box Office:
One box office will be in operation and located near the main entry.
Patrons are encouraged to pre-print e-tickets or collect their tickets in advance from a Ticketmaster outlet.

Chairs/Seating:
Seating is not provided for this event for any ticket category. Patrons are permitted to bring a portable, high back fold up chair. This is roughly the size of a normal height chair. No picnic blankets or low back (low to the ground) chairs. Parents can bring a small blanket for their baby/toddlers to sit/crawl/sit on however adults cannot use picnic blankets.

Children
Children under the age of 3 are permitted free of charge without a ticket. Children aged 3-17 must have a valid children’s ticket and be accompanied by a parent or legal guardian - sorry, an older friend or sibling doesn’t count. A Child may enter the Premium GA area so long as accompanied by a Parent with a valid Premium GA ticket.

Cloakroom Facilities:
Cloakroom facilities will not be available. Prohibited items will not be permitted within the event, so if in doubt leave it in the car or at home.

Eskies/Cooler bags:
Patrons may bring a small esky or cooler bag up to 20 litres.

Food & Beverages:
This is a fully catered venue with a range of bar and food options. Free drinking water will be available in the venue and patrons may bring in empty plastic bottles for this purpose. You may bring a small quantity of your own food/snacks in a cooler bag, small esky or picnic basket. You may bring SEALED plastic bottles of water or soft drink. No glass. No cans.

First Aid:
First Aid will be in attendance – please approach any of our friendly staff if feeling unwell.

Flasks/Thermoses:
Not permitted.

Pass Outs:
There will be no pass outs for this event unless in an emergency or medical situation.
So please make sure bring everything you need for the whole day/night.

Photo ID:
Will be required for entry and to purchase and consume alcohol and service will not be provided to people under 18 years of age. Please note that because this is a licensed venue, patrons are unable to take alcohol from the site at the end of the night, whether opened or sealed.

Safety:
On show day, our safety hotline is: 08 6117 4064. If you feel unsafe, please use this number. (Please note this is only active only on the day of the concert.)

Smoking:
Smoking is prohibited in all parts of the venue, excluding designated smoking areas.

Weather:
The concert will proceed rain or shine. Only exceptionally severe weather conditions will affect the performance, so be prepared for either scenario.

 

COVID SAFE EVENT:
Our events will be run in accordance with applicable Government directions, orders, regulations or guidance associated with COVID-19 in place at the time of the event, which are fluid and may change. These requirements may include but are not limited to proof of vaccination, QR Code Check In and possibly other measures enforced by the relevant government authorities such as seating arrangements, limitations to queues, items that can and cannot be brought into the venue, social distancing measures, time changes, artist changes and so on. Unless required by applicable law, refunds will not be required as a result of following the conditions of or changes to any applicable Government directions, orders, regulations or guidance associated with COVID-19.

We acknowledge the incredible and critical importance of ensuring the health and safety of all attendees and the broader public, and the event will proceed only if there is complete confidence it is safe to do so. Zaccaria Concerts and Touring is in regular communications with the relevant local and state authorities and COVID-19 Safety Plans have been prepared for each individual city.

All events will be compliant with directions of each state’s Health Department. We can assure you that we are committed to meeting the highest level of health and safety protocols for the duration of your experience from arrival to departure. Should any of our events be unable to proceed on the original advertised date, they will be rescheduled to a planned backup date. All ticket holders will be advised directly in the event that there is a postponement or cancellation.

Please continually check this EVENT INFO page and our other communications platforms such as our social media pages, and please keep an eye out for email or SMS communication in the days prior to the event.

PREMIUM GENERAL ADMISSION TICKETHOLDERS:
You will have your own dedicated area closest to the stage to sit - please BYO high back fold up chair. Please look out for this after you enter the venue.
You will have dedicated entry, and access to a dedicated bar lane.

MOBILITY ASSISTANCE
Our outdoor concert sites are predominantly flat grass parkland and in some cases beach areas, and at times, part of the venue can be soft and boggy. For patrons in a wheelchair, there will be an accessible viewing area. However being accompanied by a carer is recommended. Parking for wheelchair patrons is not always assured, however in the absence of parking close to the gates, alternatives will be provided. We strongly advise that you advise the ticketing agent, when purchasing your ticket, if you are in a wheelchair or need assistance, so we can contact you prior to the event.

We have made a number of provisions to ensure our events are accessible to all. These include provision of a complimentary carer ticket, accessible entrance lanes and accessible toilet facilities.

On show day, our customer service staff will be available if you need assistance in accessing the concert site. Please email info@zaccariaconcerts.com if you wish to pre arrange assistance or have any further enquiries.

To purchase accessible tickets:
Please make a booking using this link: https://help.ticketmaster.com.au/hc/en-au/articles/360006283094-How-do-I-purchase-Accessible-Seating-Tickets-

To book a ticket using a Companion Card:
Please use this link: https://help.ticketmaster.com.au/hc/en-au/articles/360006452354-How-can-I-book-a-ticket-using-a-Companion-Card-

On show day, our safety hotline at all of our outdoor concerts is: 08 6117 4064. (Please note this is only active only on the day of the concert.)

TRANSPORT/PARKING
Please note there will be no public parking. We suggest you use public transport, taxi, Uber. If provided, Bus service information will be posted here closer to the show date.

ZERO TOLERANCE ON ILLEGAL SUBSTANCES AND UNDERAGE DRINKING
We have a zero tolerance policy on illegal substances and drugs. Anyone suspected of using or found in possession of illegal substances or drugs will be escorted from the grounds and handed over to the police. Undercover police officers may also be actively searching for offenders.

We also have a zero tolerance policy on underage drinking. Parents and legal guardians - If your child is caught drinking, we’ll confiscate your drinks, escort you from the festival and call the police. Please don’t make us do this.

COMMITMENT TO SAFETY
We want all our patrons to have a great time at our concerts. That’s what concerts are all about. We actively support and promote equality, diversity and inclusion and strive for our concerts and events to be a place of belonging.

But we take bad behaviour seriously.

Bullying, fighting, inappropriate touching of others, throwing items on stage, or verbal abuse are all clearly abhorrent and unacceptable. No person should ever have to endure this type of behaviour by others when they are attending a concert and simply trying to have a great time. We take various measures at our concerts to keep patrons as safe as possible.

We ensure that security staff that are posted to dancing and “mosh pit” areas have a heightened awareness of bad behaviour.

We also provide a dedicated hotline phone number that patrons can call if they feel unsafe for any reason. This would allow patrons to access our security team and find their location quickly and easily.

Our safety hotline at all of our outdoor concerts is: 08 6117 4064. (Please note this is only active only on the day of the concert.)


LEAVING THE VENUE AFTER THE SHOW
Please be prepared and allow some time to leave the venue if you are driving. Expect delays. Your patience is appreciated. Also please respect our neighbours.

Have a wonderful time

Have a question? Email us at: info@zaccariaconcerts.com

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