Event info

PLAYING TIMES:

3.00PM - GATES
3.45-4.30pm - DULCIE
5.00–6.00pm - KATE MILLER-HEIDKE
6.30-7.45pm - MISSY HIGGINS
8.15-9.30pm - XAVIER RUDD

*subject to change

WHAT TO BRING

  • Tickets
  • Credit card or debit card - cashless payments only for food and merchandise. (Cash accepted at the bar).
  • ID
  • Fully charged phone
  • Empty plastic water bottle (not glass/metal) to fill up at drinking water stations
  • Sun protection - sunglasses, hat, sunscreen
  • Footwear must be worn at all times (thongs are ok)
  • High back fold up chair

 
OPTION TO BRING

  • Small esky – Up to 50 litres per group
  • Small quantity of your own food/snacks (more details listed below)
  • Small prams or pushers

PROHIBITED ITEMS

  • Aerosol cans
  • Alcohol. You may not bring in or leave with any alcohol whatsoever.
  • Cameras - no professional standard or video cameras
  • Glass
  • Flasks/Thermoses
  • Metal cutlery, scissors, or knives of any sort
  • Large prams (small prams or pusher is ok)
  • Large Eskies (small eskies or cooler bags up to 50 litres per group are ok)
  • Picnic blankets (small blanket for a baby or toddler is ok)
  • Low back (low to the ground) chairs
  • Selfie sticks
  • Umbrellas, marquees or shade tents
  • Weapons or items that are deemed unsafe
  • Any other objects considered by the Promoter and the Venue to be dangerous or capable of causing a public nuisance that could be used to distract, obstruct, or interfere with any performer

SummerSalt is family-friendly.

Children under the age of 3 are permitted free of charge without a ticket. Children aged 3-17 must have a valid children’s ticket and be accompanied by a parent or legal guardian - sorry, an older friend or sibling doesn’t count. A Child may enter the Premium GA area so long as accompanied by a Parent with a valid Premium GA ticket.

The parent/legal guardian must be in the immediate presence of the minor at all times while on the premises.

This is a fully catered venue with a range of bar and food options. Free drinking water will be available in the venue and patrons may bring in empty plastic bottles for this purpose.

You may also bring a small quantity of your own food/snacks in a cooler bag, small esky, or picnic basket. You may bring SEALED plastic bottles or cans of water/soft drink. No glass.

Yes, patrons can bring a small esky or cooler bag up to 50 litres per group.

You may not bring in or leave with any alcohol whatsoever.

Free drinking water will be available in the venue and patrons may bring in empty plastic bottles for this purpose.

One box office will be in operation and located near the main entry.
Tickets can be scanned from your phone, but if preferred they can be printed at home prior to the event.

IMPORTANT: Reception in this area is not always reliable. Please ensure you have downloaded your tickets prior to arrival, or printed them at home.

Seating is not provided for this event for any ticket category. Patrons are permitted to bring a portable, high back fold up chair. This is roughly the size of a normal height chair. No picnic blankets or low back (low to the ground) chairs. Parents can bring a small blanket for their baby/toddlers to sit/crawl/sit on however adults cannot use picnic blankets. We ask that you respect others at the show and restrict your space usage where possible for the comfort of all patrons.

Smoking is prohibited in all parts of the venue, with the exception of designated smoking areas.

The concert will proceed rain or shine. Only exceptionally severe weather conditions will affect the performance, so be prepared for either scenario.

You will have your own dedicated area closest to the stage. You will also have dedicated entry and access to a dedicated bar lane. Please look out for signage when entering and inside the event.

SHUTTLE BUSES by Southern Bus Charters are available to book with return trips to and from the event.

Denmark Return Shuttle 1 ~ BOOK HERE
Pickup locations include; Ocean Beach Caravan Park, Crn Campbell Rd & Ocean Beach Rd and Denmark Visitor Centre.

Denmark Return Shuttle 2 ~ BOOK HERE
Pickup locations include; Denmark Waterfront Motel, Rivermouth Caravan Park and Denmark Hotel.

Albany Return Shuttle ~ BOOK HERE
Albany Shuttle - Pickup from Centennial Stadium.

There is on-site parking at the venue. Please follow signage and the directions of traffic management staff on the day.

If you have an ACROD Parking Permit, traffic management will direct you to Accessible Parking.

Our outdoor concert sites are predominantly flat grass parkland, and at times part of the venue can be soft and boggy. For patrons in a wheelchair, there will be an accessible viewing area. However, being accompanied by a carer is recommended.

On show day, our customer service staff will be available if you need assistance in accessing the concert site.

We strongly advise that you notify the ticketing agent when purchasing your ticket if you are in a wheelchair or need assistance, so we can contact you prior to the event.

To purchase accessible tickets or to book a ticket using a Companion Card, please CLICK HERE

We have made a number of provisions to ensure our events are accessible to all. These include provision of a complimentary carer ticket, accessible entrance lanes and accessible toilet facilities. On show day, our customer service staff will be available if you need assistance in accessing the concert site.

To purchase accessible tickets or to book a ticket using a Companion Card, please CLICK HERE

ZERO TOLERANCE ON ILLEGAL SUBSTANCES AND UNDERAGE DRINKING

We have a zero-tolerance policy on illegal substances and drugs. Anyone suspected of using or found in possession of illegal substances or drugs will be escorted from the grounds and handed over to the police. Undercover police officers may also be actively searching for offenders.

 

COMMITMENT TO SAFETY

We want all our patrons to have a great time at our concerts. That’s what concerts are all about. We actively support and promote equality, diversity and inclusion and strive for our concerts and events to be a place of belonging.

But we take bad behaviour seriously.

Bullying, fighting, inappropriate touching of others, throwing items on stage, or verbal abuse are all clearly abhorrent and unacceptable. No person should ever have to endure this type of behaviour by others when they are attending a concert and simply trying to have a great time. We take various measures at our concerts to keep patrons as safe as possible.

We ensure that security staff that are posted to dancing and “mosh pit” areas have a heightened awareness of bad behaviour.

 

LEAVING THE VENUE AFTER THE SHOW

Please be prepared and allow some time to leave the venue if you are driving. Expect delays. Your patience is appreciated. Also please respect our neighbours.

Have a wonderful time

Have a question? Email us at: info@facetofacetouring.com.au