Gates open from 1PM.

More details on playing times will be shared here soon.

Yes, this event is ALL AGES. Please note that patrons under 18 must have a valid ticket and be accompanied by a parent or legal guardian (sorry, an older friend or sibling doesn't count).

The parent/legal guardian must be in the immediate presence of the minor at all times while on the premises.

Children under the age of 3 are permitted free of charge without a ticket.

WHAT TO BRING

  • Tickets
  • Credit card or debit card - cashless payments only for bar and merchandise.
  • ID
  • Fully charged phone
  • Empty plastic water bottle (not glass/metal) to fill up at drinking water stations
  • Sun protection - sunglasses, hat, sunscreen
  • Footwear must be worn at all times (thongs are ok)
  • High back fold up chair - ONLY in seated areas


PERMITTED IN SEATED AREAS ONLY (not “standing only” tickets)

  • High back fold up chair (Required)
  • Small esky – Up to 50 litres per group
  • Small quantity of your own food/snacks (more details listed below)
  • Small prams or pushers

PROHIBITED ITEMS (ALL AREAS)

  • Aerosol cans
  • Alcohol. You may not bring in or leave with any alcohol whatsoever.
  • Cameras - no professional standard or video cameras
  • Glass
  • Flasks/Thermoses
  • Metal cutlery, scissors, or knives of any sort
  • Large prams (small prams or pusher is ok in seated areas)
  • Large Eskies (small eskies or cooler bags up to 50 litres per group are ok in seated areas)
  • Picnic blankets (small blanket for a baby or toddler is ok in seated area)
  • Low back (low to the ground) chairs
  • Selfie sticks
  • Umbrellas, marquees or shade tents
  • Weapons or items that are deemed unsafe
  • Any other objects considered by the Promoter and the Venue to be dangerous or capable of causing a public nuisance that could be used to distract, obstruct, or interfere with any performer

This is a fully catered venue with a range of bar and food options. Free drinking water will be available in the venue and patrons may bring in empty plastic bottles for this purpose. If not in “Standing only”, you may bring a small quantity of your own food/snacks in a cooler bag, small esky, or picnic basket. You may bring SEALED plastic bottles or cans of water/soft drink. No glass.

Patrons with "BYO Chair" tickets may also bring a small esky or cooler bag up to 50 litres per group.

You may not bring in or leave with any alcohol whatsoever.

Free drinking water will be available in the venue and patrons may bring in empty plastic bottles for this purpose.

Tickets are to be purchased online prior to the event and tickets will be sent via email. One box office will be in operation and located near the main entrance where, if relevant, you can collect your ticket or speak to a Ticketmaster representative.

Seating is not provided for this event for any ticket category. Patrons with "BYO Chair Tickets" are permitted to bring a portable, high back fold up chair. This is roughly the size of a normal height chair. No picnic blankets or low back (low to the ground) chairs.

Parents can bring a small blanket for their baby/toddlers to sit/crawl/sit on however adults cannot use picnic blankets.

We ask that you respect others at the show and restrict your space usage where possible for the comfort of all patrons.

Smoking is prohibited in all parts of the venue, with the exception of designated smoking areas.

The concert will proceed rain or shine. Only exceptionally severe weather conditions will affect the performance, so be prepared for either scenario.

There are two ticket types under Premium General Admission. With both types you have access to the dedicated Premium area closest to the stage, as well as dedicated venue entry, and access to a dedicated bar lane. Please look out for signage when entering and inside the event.

There is a PGA Ticket that is “Standing Only” – With this ticket you can only bring small personal items and a handbag or small backpack.

The second PGA Ticket requires you to BYO high back fold up chair. You then also have the option to bring food, small esky etc.

Please note there will be no public parking. We suggest you use public transport, taxi, or rideshare services.

More information will be provided closer to the event.

Accessible Parking is not always assured, however in the absence of parking close to the gates, alternatives will be provided. Traffic management will be available to direct Accessible Permit Holders.

We strongly advise that you notify the ticketing agent, when purchasing your ticket, if you are in a wheelchair or need assistance, so we can contact you prior to the event.

Our outdoor concert sites are predominantly flat grass parkland and in some cases beach areas, and at times, part of the venue can be soft and boggy. For patrons in a wheelchair, there will be an accessible viewing area. However, being accompanied by a carer is recommended. On show day, our customer service staff will be available if you need assistance in accessing the concert site. We strongly advise that you notify the ticketing agent, when purchasing your ticket, if you are in a wheelchair or need assistance, so we can contact you prior to the event.

To purchase accessible tickets or to book a ticket using a Companion Card, please CLICK HERE

We have made a number of provisions to ensure our events are accessible to all. These include provision of a complimentary carer ticket, accessible entrance lanes and accessible toilet facilities. On show day, our customer service staff will be available if you need assistance in accessing the concert site.

To purchase accessible tickets or to book a ticket using a Companion Card, please CLICK HERE

ZERO TOLERANCE ON ILLEGAL SUBSTANCES AND UNDERAGE DRINKING

We have a zero-tolerance policy on illegal substances and drugs. Anyone suspected of using or found in possession of illegal substances or drugs will be escorted from the grounds and handed over to the police. Undercover police officers may also be actively searching for offenders.

 

COMMITMENT TO SAFETY

We want all our patrons to have a great time at our concerts. That’s what concerts are all about. We actively support and promote equality, diversity and inclusion and strive for our concerts and events to be a place of belonging.

But we take bad behaviour seriously.

Bullying, fighting, inappropriate touching of others, throwing items on stage, or verbal abuse are all clearly abhorrent and unacceptable. No person should ever have to endure this type of behaviour by others when they are attending a concert and simply trying to have a great time. We take various measures at our concerts to keep patrons as safe as possible.

We ensure that security staff that are posted to dancing and “mosh pit” areas have a heightened awareness of bad behaviour.

 

LEAVING THE VENUE AFTER THE SHOW

Please be prepared and allow some time to leave the venue if you are driving. Expect delays. Your patience is appreciated. Also please respect our neighbours.

Have a wonderful time

Have a question? Email us at: info@facetofacetouring.com.au