- This event is General Admission with Standing Room Only. Patrons are permitted to bring fold up chairs or picnic blankets
- Children under 18 must have a valid childrens ticket and be accompanied by a parent or legal guardian, who also hold a valid ticket
- Food and beverages will be for sale. You cannot BYO food, drinks or alcohol
- This event will proceed rain, hail or shine
- No pass outs are available at this event
- Security will search all bags upon entry
What to bring:
- Credit Card/Debit card with wave pass (no cash is accepted at bars and merchandise)
- Fully charged phone
- Empty water bottle (not glass, metal or aluminium) to fill up at drinking water stations
- Sun protection - sunglasses, hat, sunscreen
- Footwear must be worn at all times (thongs are ok)
What NOT to bring / prohibited items:
- Aerosol cans
- Alcohol or any beverages of any sort
- Cameras - no professional standard or video cameras
- Eskies or cooler bags
- Food - if you have food allergies and need to bring your own food items, please email us to request permission: firstname.lastname@example.org
- Glass, aluminium or steel/metal containers
- Large prams - small prams or pusher is ok
- Metal cutlery, scissors or knives of any sort
- Picnic baskets
- Selfie sticks
- Umbrellas, marquees or shade tents
- Weapons or items that are deemed unsafe
- Any other objects considered by the Promoter and the Venue to be dangerous or capable of causing a public nuisance that could be used to distract, obstruct or interfere with any performer
- We generally allow juveniles to attend concerts if a responsible adult accompanies them. Our liquor license states, 'only juveniles accompanied and supervised by a responsible adult are permitted to enter and remain on the licensed premises.’
- A 'responsible adult' means a parent, step-parent, spouse, de facto partner, legal guardian or any other person in loco parentis to the juvenile [Liquor License Act s.126 (2)]. A person in loco parentis must be able to fulfill the normal functions of a parent concerning supervision of juveniles.
- An older brother or sister or friend of the juvenile(s) is not a 'responsible adult'.
- There is no restriction under the liquor license act with regards to how many juveniles can be supervised by one responsible adult. However we do not recommend more than 2 juveniles per responsible adult at any licensed event.
- Babes in arms - under the age of 2, are generally permitted free of charge and do not need a ticket. All other children still require a ticket, whether it be a children's ticket (if available) or an Adult ticket.
Our outdoor concert sites are predominantly flat grass parkland and in some cases beach areas, and at times, part of the venue can be soft and boggy. For patrons in a wheelchair, there will be an accessible viewing area. However being accompanied by a carer is recommended. Parking for ACROD or wheelchair patrons is not always assured, however in the absence of parking close to the gates, alternatives will be provided. We strongly advise that you advise the ticketing agent, when purchasing your ticket, if you are in a wheelchair or need assistance, so we can contact you prior to the event.
We have made a number of provisions to ensure our events are accessible to all. These include provision of a complimentary carer ticket, accessible entrance lanes and accessible toilet facilities.
On show day, our customer service staff will be available if you need assistance in accessing the concert site. Please email email@example.com if you wish to pre arrange assistance or have any further enquiries.
For Wheelchair/ACROD/Mobility impaired patrons - Making a Booking
Please call Ticketmaster’s Accessible Seating Line if you have accessible booking requirements, including wheelchair and/or companion card requirements. Telephone: 1300 446 925 or Email: firstname.lastname@example.org
If emailing, please ensure you include the Event Name, Venue, Date and Time along with your contact details.
Service Hours: Monday - Saturday 9am - 8pm; Sunday 9am - 5pm AEST (closed Christmas / Boxing Day)